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Online Resources

Here are some additional resources for your SkillsUSA experience.


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Champions at Work

Customer Service Training Program
Developed with input from SkillsUSA industry partners including Lowe's, Mosaic, Irwin and Toyota, this new online program trains students on the practical skills required by customer service professionals. In 10 lesson levels, students learn what customer service is, why it is important and what constitutes excellent customer service. Through virtual, simulated scenarios, students test their knowledge and explore the qualities required for exceptional customer service skills in any field. Cost is $7.50 per license.

Note: This new customer service program aligns with the content of the Work Force Ready System Skill Connect Assessment. For details, visit: www.workforcereadysystem.org.

Order the Customer Service Program here.


Marketing Toolkit
Get the tools you need to market your chapter!


 
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